Privacy Policy

Privacy Policy

Introduction

Welcome to https://debt-refinancing-consolidation-service.vibereports.co.uk (hereafter referred to as ‘our website’ or ‘we’). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our online services.

Scope

This policy covers all aspects of our website, including but not limited to, our web pages, mobile applications, online forms, and any other digital platforms under our control. It is important to be aware that this policy does not extend to external websites or services linked from our platform. These third-party sites have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. When you sign up and use our applications or services as an authorized user.
  2. During your visits to our websites associated with this Privacy Statement.
  3. Whenever you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Data about your financial situation, including income, debt, and creditworthiness, which may be obtained from third-party financial institutions.
  4. Purchase Information: Records of products or services purchased through our platform, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, to deliver personalized content and ads.
  6. Location Data: Geographic coordinates and location-based services data, used to provide tailored local services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless services.
  9. Product Information: Details about products or services of interest, including preferences and interaction history.

We collect this data through multiple channels: user input forms, online interactions, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable essential functions. Our use of cookies includes:

  • Strictly Necessary: These ensure basic functionalities like login and account management.
  • Preference: Cookies store user preferences for personalized experiences.
  • Analytics: We use analytics cookies to collect information about how our website is used, including metrics on page views and user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

Implementing robust security measures is paramount to protecting your data. We employ various techniques and protocols, including:

  • Encryption of data at rest and in transit to safeguard sensitive information.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or if you have any data-related inquiries, please reach out to our privacy team at [email protected] or via postal mail to the address provided below. We will respond to your request as promptly as possible.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be notified on our website, and we encourage users to review these updates regularly.

Contact Information

For any privacy-related inquiries, technical issues, unsubscribe requests, or data access/correction queries, please contact us:

  • Email: [email protected]
  • Postal Mail: [Address] (Please note that this is a general mailing address and not dedicated for data privacy inquiries)